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Directorate of Library and Documentation

Quality

Haliç Üniversitesi | University | General Secretariat | Administrative Units | Directorate of Library and Documentation | Quality

Quality | Directorate of Library and Documentation

Mission-Vision

Mission

The mission of the University Library is to provide all the information resources required to support the University’s educational, instructional, research and community activities in accordance with international standards and contemporary global norms. It offers these resources through a high quality, innovative  and user-centered service approach, while also supporting users’ lifelong learning activities through a modern library system.

Vision

Our vision is to be a pioneering and resourceful library that anticipates the learning needs of the future, equipped with modern technologies and advanced facilities, delivering high quality information services and taking a leading role among academic libraries at the national and regional levels.

Quality Policies

The Directorate of Library and Documentation of Haliç University aims to be a modern information center that supports the University’s mission in education, research, and community service; that provides all necessary information resources in accordance with international standards and universal norms; and that offers these resources through a high-quality, innovative, and user-oriented service approach.

Our Quality Policy is based on the following principles:

  • Access to Information:
    Our priority is to provide printed and electronic resources required for users’ education and research, ensuring that everyone can easily access them.

  • User Satisfaction:
    We shape our library services in line with the needs and expectations of our users, taking their feedback and suggestions into consideration.

  • Continuous Improvement:
    We regularly review our services, identify areas for improvement, and enhance our performance accordingly.

  • Digitalization and Use of Technology:
    We facilitate online access to information, expand our digital resources, and ensure that users can benefit from library services remotely as well.

Quality Commission

Yazgı Cihangir AYGÜN (Chair)
Sakine KALAYCI (Member)
Tülay AYTEMİZ (Member)

Duties of Quality Commission

To enhance the quality of library services, ensure user satisfaction, plan continuous improvement activities, and monitor quality processes.
To establish, evaluate, and revise when necessary the operational workflows of the Directorate (such as circulation, cataloging, technical services, and archival digitization processes).
To manage internal control processes across the unit, monitor their implementation, and carry out corrective actions when required.
To contribute to the implementation of the decisions taken by the Unit Quality Commission throughout the Directorate of Library and Documentation and to monitor the outcomes of these implementations.

Workflows

KÜD.İA.001 | Library and Documentation Directorate Budget Preparation Workflow
KÜD.İA.002 | Library and Documentation Directorate Fixed Asset Registration Workflow
KÜD.İA.003 | Library and Documentation Directorate Inventory Counting Workflow
KÜD.İA.004 | Library and Documentation Directorate Student Coordination Workflow
KÜD.İA.005 | Library and Documentation Directorate Statistics and Reporting Workflow
KÜD.İA.006 | Library and Documentation Directorate Correspondence and Filing Services Workflow
KÜD.İA.007 | Library and Documentation Directorate Publication Distribution Workflow
KÜD.İA.008 | Library and Documentation Directorate Institutional Archive Operations Workflow
KÜD.İA.009 | Library and Documentation Directorate Weeding and Disposal Operations Workflow
KÜD.İA.010 | Library and Documentation Directorate Book Section Reference Services Workflow
KÜD.İA.011 | Library and Documentation Directorate Shelf Arrangement Workflow
KÜD.İA.012 | Library and Documentation Directorate New Arrivals Service Workflow
KÜD.İA.013 | Library and Documentation Directorate Special Days and Weeks Events Workflow
KÜD.İA.014 | Library and Documentation Directorate Library Orientation and User Training Workflow
KÜD.İA.015 | Library and Documentation Directorate Electronic Resources User Training Workflow
KÜD.İA.016 | Library and Documentation Directorate Membership Procedures Workflow
KÜD.İA.017 | Library and Documentation Directorate Circulation (Borrowing) Workflow
KÜD.İA.018 | Library and Documentation Directorate Clearance Procedures Workflow
KÜD.İA.019 | Library and Documentation Directorate Interlibrary Cooperation and Document Supply Workflow
KÜD.İA.020 | Library and Documentation Directorate Library Automation System Operation Workflow
KÜD.İA.021 | Library and Documentation Directorate Library Website Workflow
KÜD.İA.022 | Library and Documentation Directorate Electronic Resources Acquisition and Selection Workflow
KÜD.İA.023 | Library and Documentation Directorate Electronic Resources Service Workflow
KÜD.İA.024 | Library and Documentation Directorate Publication Selection Workflow
KÜD.İA.025 | Library and Documentation Directorate Direct Procurement Workflow
KÜD.İA.026 | Library and Documentation Directorate Cataloging and Classification Workflow
KÜD.İA.027 | Library and Documentation Directorate Technical Services Workflow
KÜD.İA.028 | Library and Documentation Directorate Periodicals Acquisition Workflow
KÜD.İA.029 | Library and Documentation Directorate Periodicals Acquisition Workflow
KÜD.İA.030 | Library and Documentation Directorate Workflow for Transferring Documents to the State Archives
KÜD.İA.031 | Library and Documentation Directorate Workflow for Digitization of Archival Documents
KÜD.İA.032 | Library and Documentation Directorate Workflow for Handover and Transfer of Archival Documents
KÜD.İA.033 | Library and Documentation Directorate Workflow for Utilization of Archival Documents
KÜD.İA.034 | Library and Documentation Directorate Publication Printing Workflow