Student-Centeredness: To shape our services around the needs and expectations of our students, aiming for their satisfaction.

Justice and Equality: To provide equal, impartial, and fair services to all students.

Transparency and Accountability: To carry out all processes in an open, clear and traceable manner.

Effectiveness and Efficiency: To utilize resources in the most effective way, completing tasks accurately and on time.

Communication and Accessibility: To ensure easy access to information by maintaining open and solution-oriented communication.

Continuous Improvement: To adopt an approach that is open to development, taking feedback into account to enhance our service quality.

Participation and Stakeholder Orientation: To collaborate with our academic and administrative stakeholders, valuing their contributions to decision-making processes.

Data-Based Management: To base decisions on concrete data and analysis.

Confidentiality and Trust: To keep students’ personal and academic information secure and confidential.

Collaboration and Team Spirit: To work in coordination with academic and administrative units, acting together to ensure process efficiency; maintaining continuous and effective communication with students, advisors and administrators to create a solution-focused working environment.